Testing our B2B Delivery Network – September 2026 Results

Every business delivery has a knock-on effect. When parcels arrive earlier, stock can keep moving, teams can stay on schedule and customers spend less time waiting.

That is why we continue to put our network to the test. In September 2026, certified market research professionals independently tested our B2B delivery network. The results showed a clear advantage for New Zealand Couriers particularly early in the business day.

What was tested?

An independent B2B Comparative Network Performance Test was conducted to compare the delivery capability of New Zealand Couriers and a key competitor.

A total of 400 satchels were sent from a central Auckland address to the same 200 business addresses across New Zealand, with 200 satchels travelling through each network. The businesses receiving the satchels were customers of the competing network.

Delivery performance was measured using the tracking information provided on each company’s website, with delivery duration calculated from 12.01am on Thursday 3 September through to the actual delivery time.

What were the results of the test?

The results showed stronger overall delivery performance for New Zealand Couriers. Across the same business addresses and delivery period, New Zealand Couriers recorded an average delivery time of 11 hours and 49 minutes, compared with 19 hours and 5 minutes for the competing network. This meant parcels were delivered, on average, 7 hours and 16 minutes earlier.

New Zealand Couriers also delivered nearly 3 out of every 4 matched packages first, reinforcing the overall speed advantage seen across the test.

The Day 1 results showed that New Zealand Couriers established an early lead:

• Strong early advantage: By 8.30am, New Zealand Couriers had delivered 28% of parcels compared with 12% for the competing network.
• Lead maintained through the morning: By 9.30am, New Zealand Couriers had delivered 103 parcels compared with 58 for NZ Post, with 78% more parcels delivered by that point.
• Midday performance: By noon, New Zealand Couriers had delivered 84% of parcels compared with 58%, a difference of 51 parcels.
• Day 1 midnight: By 11.59pm, New Zealand Couriers had delivered 96% of parcels compared with 81% for the competitor network.

Speed where it matters: Analysing the delivery gap

For businesses, the timing of a delivery can matter just as much as whether it arrives that day. Earlier deliveries can help teams receive stock sooner, process orders earlier and keep work moving.

The 2026 test showed that New Zealand Couriers built its strongest lead during the morning.

• At 8.30am, New Zealand Couriers had delivered 143% more parcels than the competitor, the strongest lead recorded during Day 1.

• By 9.30am, New Zealand Couriers had delivered 78% more parcels, with 44% more delivered by noon.

The head-to-head comparison supported the same pattern. Across the 200 matched deliveries, New Zealand Couriers delivered first in 74% of comparisons.

Taken together, the results show that New Zealand Couriers’ stronger performance was evident across multiple points in the day. New Zealand Couriers moved more parcels through the network earlier and recorded an average delivery time 7 hours and 16 minutes shorter than the competitor across the full test.

For businesses, that kind of delivery performance can help keep goods moving and enable them to serve their own customers sooner.

Conclusion

The September 2026 test provides a clear picture of how the New Zealand Couriers B2B network performed against the competitor across the same destinations and delivery period.

Across the matched business deliveries, New Zealand Couriers consistently moved parcels through the network earlier, with the strongest lead seen during the morning and a significantly shorter average delivery time across the full test.

The comparison is particularly notable because all participating businesses were existing customers of the competing network. For New Zealand Couriers customers, the outcome is simple: faster movement of goods, greater delivery confidence and less waiting at the receiving end.